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The Best Phone Receptionist Service

Published Jul 10, 24
6 min read


OHQ's documents are adequate evidence of a cost that is payable unless they are revealed to be incorrect. Consumer will use its reasonable efforts to alert OHQ of any invoice conflict within fourteen (14) days of invoice of an invoice, adhering to the procedure outlined in Area 15. If Client disputes an invoice, the invoice has to continue to be paid on schedule nonetheless OHQ will certainly credit or refund Client if it is later fairly identified by OHQ or according to the dispute resolution procedure outlined in Section 15 that the invoice was inaccurate and the Customer is qualified to a credit history or reimbursement.

Such modifications might consist of, without constraint, adjustments to the amounts of the Registration Charges or Use Charges for OHQ Paid Providers, changes to the usage allocations consisted of in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such alteration will take result after affordable advancement composed notification is provided to Consumer (as an example, by being published to the OHQ Web Site), except that any kind of such revision that affects a Selected Paid Service will relate to Consumer starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ gives notice of such alteration to Customer according to Area 16.8.

If Customer does not end its use any kind of damaged Selected Paid Solution before the reliable day of such modification, Customer will be regarded to have agreed to such alteration relative to such Selected Paid Service. (b) If a Rates Plan selected by Client is stopped, OHQ will offer Consumer with affordable advance notification of no less than thirty (30) days and Consumer will certainly be offered the option of choosing a brand-new Rates Strategy from then-current prices plans offered by OHQ.

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For evasion of doubt, this paragraph does not apply to changes to the Rate List, which are attended to in Area 7 (virtual receptionist companies).1. Client stands for that all info given by Customer and its callers to OHQ (consisting of, without limitation, all call details and info relating to Client's Credit score Card) is accurate, up-to-date and complete at the time it is given to OHQ

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Customer should in all times abide with all laws, policies, requirements and codes relevant about its usage of OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will certainly not utilize any OHQ Offerings to involve in, or to urge or assist others to take part in, any kind of unlawful or deceptive activities.

If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent out, Consumer will certainly sustain the relevant Membership Cost for the brand-new Paid Solution Term (the ""). The effective day of such termination will certainly be either (i) the Requested Discontinuation Date, or should Customer not mention an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will be kept and the OHQ Offerings available to Consumer up until the last day of the Last Paid Service Term (subject to reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit scores will certainly be kept by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Service, OHQ will not be liable in any kind of means for answering telephone calls, taking or delivering messages, or performing any other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Client's Account and Client's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Solutions, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its callers might be made use of, revealed and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Website ("") and as may be changed every so often.

The Controller hereby designates the Processor with respect to processing activities undertaken in the training course of the arrangement of receptionist solutions. OHQ and Consumer acknowledge and agree that the Cpu undergoes the adhering to responsibilities: The Processor shall abide by the appropriate Information Defense Regulations and need to: (a) just act on the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) ensure that individuals refining the information are subject to a task of self-confidence; (c) utilize its best efforts to guard and secure all personal data from unauthorised or unlawful handling, consisting of (but not restricted to) unintentional loss, destruction or damages; (d) ensure that all processing meets the demands of the GDPR and relevant Data Defense Legislation; (e) make sure that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous authorization of the Controller; notify the Controller of any kind of designated changes worrying Sub-Processors; they carry out a written agreement containing the exact same data security obligations as laid out in these Terms; comprehend that any type of failing for the Sub-processor to abide by the Information Security Laws, the Cpu continues to be totally reliant the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in giving subject access and enabling data topics to exercise their civil liberties under the Information Protection Rules.

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The Controller will accomplish ample and ideal onboarding and due diligence look for all Processors, with a complete assessment of the required Data Security Regulation demands. The Controller will verify that the Cpu has ample and recorded processes for data breaches, data retention and data transfers in area. The Controller shall acquire evidence from the Cpu regarding the: (a) confirmation and dependability of the employees utilized by the Processor; (b) any type of certificates, accreditations and policies as referred to in the onboarding process; (c) technical and operational procedures used in safeguarding the Personal Data; and (d) treatments in place for enabling data based on exercise their rights, including (however not restricted to), subject gain access to requests, erasure & correction treatments and limitation of handling procedures.

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